Outage in IONOS Cloud
Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
Resolved MinorIncident Report
Summary AI Generated
IONOS Cloud experienced a 66.8-hour partial connectivity degradation affecting its control plane, causing increased provisioning times and intermittent access issues with the Data Center Designer and API across Managed Kubernetes and general provisioning services. Existing running virtual data center resources remained unaffected throughout the incident. A fix was implemented on July 5, 2026, with full resolution confirmed on July 8, 2026; a root cause analysis is pending.
We are currently experiencing increased processing times for provisioning orders initiated via the Data Center Designer (DCD) or API. Additionally, intermittent connectivity issues may occur when accessing the Data Center Designer or API.
Please note that this issue is not limited to Managed Kubernetes services and may impact all cloud workloads involving new provisioning or modifications.
Important: The availability, stability, and accessibility of your existing running virtual data center resources remain entirely unaffected.
Our engineering teams are actively working to resolve the issue. We will provide a further update as soon as full functionality has been restored.
Components affected
IONOS Cloud Managed Kubernetes IONOS Cloud Managed Kubernetes IONOS Cloud Managed Kubernetes IONOS Cloud Managed Kubernetes IONOS Cloud Managed Kubernetes IONOS Cloud Managed Kubernetes IONOS Cloud Managed Kubernetes IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud ProvisioningTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/08/2026 09:33AM
This incident has been resolved. We are working on the RCA and will publish it here asap
MONITORING
13 days ago - at 07/05/2026 05:27PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
13 days ago - at 07/05/2026 04:02PM
We are continuing to work on a fix for this issue.
IDENTIFIED
13 days ago - at 07/05/2026 02:47PM
We are currently experiencing increased processing times for provisioning orders initiated via the Data Center Designer (DCD) or API. Additionally, intermittent connectivity issues may occur when accessing the Data Center Designer or API.
Please note that this issue is not limited to Managed Kubernetes services and may impact all cloud workloads involving new provisioning or modifications.
Important: The availability, stability, and accessibility of your existing running virtual data center resources remain entirely unaffected.
Our engineering teams are actively working to resolve the issue. We will provide a further update as soon as full functionality has been restored.
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