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Outage in IONOS Cloud

Performance Degradation on Managed Kubernetes Volume Attachment and Node Provisioning

Resolved Minor
October 14, 2026 - Started 27 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud's Managed Kubernetes service experienced a 5.2-hour performance degradation affecting persistent volume management (PVC) and node provisioning, causing AttachVolume timeouts and delays in NodePool scaling and maintenance operations. The root cause was identified and a mitigation was progressively rolled out across all affected hosts. The incident was resolved on October 14, 2026, with an RCA to follow.

We are currently investigating an issue affecting persistent volume management (PVC) and node provisioning within Managed Kubernetes clusters. As a result, some workloads may experience prolonged timeouts during volume attachment (AttachVolume timeouts) or delays in NodePool scaling and maintenance operations. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide regular updates as new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/14/2026 12:03PM

We are marking this incident as resolved and will publish an RCA once it is compiled.

MONITORING 27 days ago - at 10/14/2026 08:48AM

Mitigation rollout is almost completed on all hosts. We are setting this Incident into monitoring state and monitor the remaining rollout. Customer impact should be mitigated.

IDENTIFIED 27 days ago - at 10/14/2026 08:17AM

Mitigation is still progressing. We expect completion within next 30-45 minutes.

IDENTIFIED 27 days ago - at 10/14/2026 07:50AM

We have identified the source of the issue. Our Compute and MK8s Team have responded and are working on mitigation. We will keep this status page updated. We aim to publish the next update within 30 mins, or when we can share a significant update.

INVESTIGATING 27 days ago - at 10/14/2026 06:50AM

We are currently investigating an issue affecting persistent volume management (PVC) and node provisioning within Managed Kubernetes clusters.

As a result, some workloads may experience prolonged timeouts during volume attachment (AttachVolume timeouts) or delays in NodePool scaling and maintenance operations. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide regular updates as new information becomes available.

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