Outage in IONOS Cloud
Intermittent access issues across multiple Cloud services
Resolved MinorIncident Report
Summary AI Generated
IONOS Cloud experienced DNS resolution issues that intermittently disrupted access to Data Center Designer, Cloud API, and Monitoring as a Service (MaaS) for approximately 78 hours. Existing workloads and running virtual machines remained unaffected throughout the incident. The DNS issue was resolved and all affected services were restored.
We are currently experiencing DNS resolution issues affecting access to multiple Cloud services. Existing workloads and running virtual machines are not affected. We are working with the responsible team to resolve the issue as quickly as possible and will provide an update shortly.
Components affected
IONOS Cloud Monitoring as a Service (MaaS) IONOS Cloud Data Center Designer IONOS Cloud Cloud APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 11/02/2026 03:49PM
This incident has been resolved.
MONITORING
11 days ago - at 10/30/2026 09:55AM
The DNS resolution issue has been resolved. All Cloud services are recovering. We are monitoring to confirm full restoration across all affected components.
INVESTIGATING
11 days ago - at 10/30/2026 09:45AM
We are currently experiencing DNS resolution issues affecting access to multiple Cloud services. Existing workloads and running virtual machines are not affected. We are working with the responsible team to resolve the issue as quickly as possible and will provide an update shortly.
Latest IONOS Cloud outages
Support Phone Availability Degraded - 2 days ago
Network connectivity issues for some newly created, restarted or migrated Cloud Servers - 12 days ago
Limited access to provisioning services - 14 days ago
Issues with Support Phone Availability - 18 days ago
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