Outage in IONOS Cloud
Limited access to provisioning services
Resolved MinorIncident Report
Summary AI Generated
IONOS Cloud experienced a 2.1-hour incident affecting the Data Center Designer, Cloud API, and Provisioning services, during which users faced increased processing times for provisioning orders and occasional connection drops to the Data Center Designer. Existing virtual data center resources remained available and accessible throughout the incident. The issue was resolved approximately two hours after it was first identified.
Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.
Occasionally, connections may be lost in the direction of the Data Center Designer.
Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.
Components affected
IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Data Center Designer IONOS Cloud Cloud API IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud ProvisioningTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 10/27/2026 10:58AM
This incident has been resolved.
INVESTIGATING
14 days ago - at 10/27/2026 08:54AM
Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.
Occasionally, connections may be lost in the direction of the Data Center Designer.
Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.
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