Outage in IONOS

Technical issues in our email systems

Resolved Major
October 11, 2023 - Started about 1 year ago - Lasted about 23 hours
Official incident page

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Outage Details

Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses. We are in contact with Microsoft to request de-listing. Please accept our apologies for any inconvenience you may be experiencing.
Components affected
IONOS Sending Emails
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/12/2023 04:10PM

The issue has been resolved.

MONITORING about 1 year ago - at 10/12/2023 03:33PM

We have eliminated the disruption for almost everyone affected. We apologize to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.

IDENTIFIED about 1 year ago - at 10/12/2023 02:19PM

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

IDENTIFIED about 1 year ago - at 10/11/2023 05:15PM

Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses.

We are in contact with Microsoft to request de-listing.

Please accept our apologies for any inconvenience you may be experiencing.

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