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Outage in IPFone

WebEx services - Partial Outage for the US region -

Resolved Major
July 14, 2022 - Started almost 4 years ago - Lasted about 4 hours
Official incident page

Incident Report

Dear customer, Cisco engineering dept continues to work on restoring the affected services. In addition, some users may experience intermittent failures logging into Webex Control Hub. We will provide updates as they become available. IPfone Support.

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 07/14/2022 10:06PM

Services remain healthy and stable and this issue is now resolved.

We appreciate your patience while we addressed this service incident.

MONITORING almost 4 years ago - at 07/14/2022 10:06PM

We are continuing to monitor for any further issues.

MONITORING almost 4 years ago - at 07/14/2022 09:46PM

Monitoring -

Engineering has completed service remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED almost 4 years ago - at 07/14/2022 07:57PM

- Identified - Cisco engineering continues to address the issue and rollout fixes.

Although some users may still experience intermittent failures, service availability is improving.

All hands are currently on deck and are working to restore services. We apologize for the inconvenience this may cause.

INVESTIGATING almost 4 years ago - at 07/14/2022 06:45PM

Cisco engineering continues to work on mitigation for the affected services. Webex for BroadWorks users may also experience issues with signing in and the provisioning of new accounts. Users who are utilizing Webex Developer API may also experience intermittent issues as well.

All hands are on deck to restore services and we apologize for the inconvenience this may cause.

INVESTIGATING almost 4 years ago - at 07/14/2022 06:18PM

Dear customer,

Cisco engineering dept continues to work on restoring the affected services. In addition, some users may experience intermittent failures logging into Webex Control Hub.
We will provide updates as they become available.

IPfone Support.

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