Outage in IPFone

Partial inbound and outbound calls issues.

Resolved Minor
September 29, 2021 - Started over 4 years ago - Lasted 5 days
Official incident page

Incident Report

We continue to work with Bandwidth as we noticed intermittent inbound calling issues. Customers may experience drop calls or one-way audio issues. Bandwidth.com has acknowledged to IPFone they have been the victim of a Distributed Denial of Service (DDoS) attack and are currently working to mitigate the impact. Bandwidth’s engineers are responding in real-time and their management has committed to keeping us informed of the latest developments.

Need to monitor IPFone outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 10/04/2021 08:48PM

Bandwidth have indicated normal traffic patterns through the weekend and today. Our team will continued monitoring traffic to make sure all inbound and outbound call are working as expected.

MONITORING over 4 years ago - at 09/30/2021 04:56PM

Bandwidth.com has reported that their services have been stable. We are asking customers to report any additional issues to our support team for further investigation. Monitoring of services will continue, and additional information will be posted as it becomes available.

MONITORING over 4 years ago - at 09/30/2021 03:02PM

Bandwidth teams are observing expected network behavior with successful call completion. We will continue to monitor and provide updates accordingly.
We will continue to provide updates as they become available.

MONITORING over 4 years ago - at 09/30/2021 01:27PM

Bandwidth teams are observing expected network behavior with successful call completion. We will continue to monitor and provide updates accordingly.
We will continue to provide updates as they become available.

MONITORING over 4 years ago - at 09/29/2021 10:25PM

Bandwidth teams are observing expected network behavior with successful call completion. We will continue to monitor and provide updates accordingly.

INVESTIGATING over 4 years ago - at 09/29/2021 08:06PM

We continue monitoring intermittent inbound calling issues. Customers may experience intermittent call failures or voice quality issues and/or one-way audio scenarios. All teams are actively engaged

INVESTIGATING over 4 years ago - at 09/29/2021 06:45PM

We continue monitoring intermittent inbound calling issues. Customers may experience intermittent call failures or voice quality issues and/or one-way audio scenarios. All teams are actively engaged.

MONITORING over 4 years ago - at 09/29/2021 04:02PM

Bandwidth is currently investigating an incident impacting inbound calls from Verizon Wireless to the Bandwidth network. Inbound calls may experience intermittent failures.
Bandwidth’s engineers are responding in real-time and their management has committed to keeping us informed of the latest developments.
We will continue to provide updates as they become available.

INVESTIGATING over 4 years ago - at 09/29/2021 01:35PM

We continue to work with Bandwidth as we noticed intermittent inbound calling issues. Customers may experience drop calls or one-way audio issues. Bandwidth.com has acknowledged to IPFone they have been the victim of a Distributed Denial of Service (DDoS) attack and are currently working to mitigate the impact. Bandwidth’s engineers are responding in real-time and their management has committed to keeping us informed of the latest developments.

Latest IPFone outages

VoIP Partial Outage - over 1 year ago
VoIP Calls - Outage - over 1 year ago
MyPBX - Access problems - over 1 year ago
WebEx Partial Outage - over 3 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook