Outage in iQmetrix
RQ Support Service Degraded
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to work on a fix for this issue.
We have identified that the issue is related to impacted Microsoft services specifically O365 services. We are waiting for confirmation from Microsoft on resolution before some support services are restored. Live Chat and email submission has no impact currently.
Currently we are seeing an impact some Support Services. Clients are still able to access live chat and submit support requests. Other support services are impacted which may delay response times. We are actively working to resolve the issue.
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