Check if iQmetrix is down, official outages, user-reported issues, and outages map.
iQmetrix is undergoing maintenance
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 102 incidents since started monitoring iQmetrix status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official iQmetrix outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 19, 2025
04:41 PM EDT
|
Minor
We are receiving reports of Latency in RQ and RQmobile. Our team is currently investigating and i...
|
about 2 hours |
|
Sep 03, 2025
08:23 PM EDT
|
Minor
Our teams have been alerted of an error with E-Pins and are actively investigating.
|
about 14 hours |
|
Aug 19, 2025
02:42 PM EDT
|
Major
We are currently seeing an issue with Phobio trades freezing the Trade in window while processing...
|
about 1 hour |
|
Jul 10, 2025
02:59 PM EDT
|
Minor
Our team is standing up a Service related to Dropship Address Verification. The change cannot be ...
|
about 20 hours |
|
Jul 09, 2025
09:07 AM EDT
|
Major
We have reports of widespread issues with RQ and RQmobile. Primary impact is logins but we are se...
|
about 2 hours |
|
Jul 08, 2025
02:44 PM EDT
|
Minor
We have reports from some clients that RQ is crashing when attempting to process a Dropship sale....
|
about 20 hours |
|
Jun 10, 2025
11:56 AM EDT
|
Minor
Some clients are currently experiencing issues with degraded performance related to Verizon Carri...
|
about 4 hours |
|
Jun 09, 2025
11:51 AM EDT
|
Minor
Currently routing for Support emails are not creating cases within our Ticketing System. We are a...
|
about 2 hours |
|
Jun 06, 2025
09:39 AM EDT
|
Major
We are currently seeing an issue with ISPU Setup receiving the error 'In-Store Pick up is not ena...
|
about 1 hour |
|
Apr 08, 2025
03:45 PM EDT
|
Major
We have reports from some client of payments throwing a 'Declined' response and then failing devi...
|
about 4 hours |
See what users are saying about iQmetrix issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Ryan - RQ can't connect to their server..
| Component | Status |
|---|---|
| RQ | MAINTENANCE |
| eCommerce | OK |
| Endless Aisle | OK |
| Hub | OK |
| myRQ | OK |
| Partner Integrations | OK |
| Payments | OK |
| Reporting | OK |
| RQmobile | OK |
Retail management software providing POS, eCommerce solutions, reporting, mobile access, and integration with various payment and partner platforms.
Monitoring iQmetrix since February 2023
Tracking 26 iQmetrix services and regions
19 incidents in 2025
IsDown is a status page aggregator that monitors if iQmetrix and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when iQmetrix, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of iQmetrix (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of iQmetrix's 26 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from iQmetrix and other services.
IsDown checks iQmetrix official status page for major/minor outages or downtimes. A major outage is when iQmetrix experiences a critical issue that severely affects one or more services/regions. A minor incident is when iQmetrix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a iQmetrix outage, we send you an alert and update your dashboard and status page.
iQmetrix and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in iQmetrix status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
iQmetrix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors iQmetrix and all their 26 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor iQmetrix but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from iQmetrix and other services.
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IsDown integrates with 20+ tools. Connect the status of iQmetrix and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is iQmetrix down?'
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While Downdetector relies on user-submitted reports to detect iQmetrix outages, IsDown monitors iQmetrix's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official iQmetrix status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including iQmetrix in a single dashboard. | ||
| Instant iQmetrix outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of iQmetrix official status and user-reported issues. | ||
| Maintenance feed for iQmetrix | ||
| Granular alerts filtering by iQmetrix components and regions. |
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iQmetrix is down. You can check iQmetrix status and incident details on the top of the page. IsDown continuously monitors iQmetrix official status page every few minutes. In the last 24 hours, there were 0 outages reported.
iQmetrix seems to be having problems. You can check iQmetrix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of iQmetrix being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the iQmetrix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
iQmetrix last outage was on September 19, 2025 with the title "RQ/RQMobile Latency Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor iQmetrix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if iQmetrix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about iQmetrix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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