Is Smile.io Down?
Smile.io status updated a few minutes ago
What is Smile.io status right now?
Smile.io is working normally
IsDown last checked Smile.io status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jul 2021
·
69 incidents caught
·
10 components tracked in real-time
Never check vendor status pages again
IsDown monitors Smile.io, and all your other vendors. One place to track all dependencies.
Get Started Free14-day trial · No credit card required · 5-min setup
Integrations with Slack, Teams, PagerDuty, Datadog, Incident.io, Rootly, and more
Monitoring 6,020+ vendors in real-time
Smile.io service health over the last 24 hours
This chart shows the number of user-reported issues for Smile.io service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Smile.io Outage Map
See where users report Smile.io is down. The map shows recent Smile.io outages from around the world.
Smile.io Outage Map
Related services
Monitor Smile.io status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Recent Smile.io outages detected by IsDown
Full incident reports for recent Smile.io outages, including timelines, affected components, and resolution details.
about 3 hours
May 07, 2024 at 08:13 AM
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating an issue that is causing temporary delays in processing orders for...
|
Mar 19, 2025 at 03:38 PM UTC
|
5 days |
|
We are currently investigating an issue related to errors connecting to BigCommerce and Shopify P...
|
Sep 24, 2024 at 05:39 PM UTC
|
about 3 hours |
|
Smile is currently unavailable on the Shopify app store. We are implementing a fix for a technica...
|
Sep 19, 2024 at 06:28 PM UTC
|
about 3 hours |
|
We are currently experiencing a temporary issue affecting the "Customers Filter and Export" funct...
|
May 07, 2024 at 12:13 PM UTC
|
about 3 hours |
|
We are currently investigating an issue impacting our database that is resulting in degraded appl...
|
Mar 18, 2024 at 01:47 PM UTC
|
3 days |
|
We are currently experiencing delays processing order data due to an issue our team has identifie...
|
Mar 08, 2024 at 03:28 PM UTC
|
about 10 hours |
|
We are currently investigating an issue with installation of Smile on Shopify stores.
|
Feb 15, 2024 at 07:13 PM UTC
|
about 2 hours |
|
We are currently experiencing some latency potentially impacting the Smile UI (launcher and panel...
|
Dec 12, 2023 at 05:21 PM UTC
|
about 3 hours |
|
Our team has identified an issue with platform wide delays in background processing functionaliti...
|
Sep 15, 2023 at 06:35 PM UTC
|
3 days |
|
We are currently investigating delays in processing for VIP programs. This means that it may take...
|
Apr 27, 2023 at 08:57 PM UTC
|
4 days |
Get alerts when Smile.io is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Smile.io Components Status
Check if any Smile.io component is down. View the current status of 10 services and regions.
| Component | Status |
|---|---|
| BigCommerce API | OK |
| BigCommerce Webhooks | OK |
| Customer Emails | OK |
| DNS | OK |
| Servers | OK |
| Shopify API & Mobile | OK |
| Smile Blog | OK |
| Smile Customer Experience | OK |
| Smile Merchant Experience | OK |
| Smile Partner Dashboard | OK |
About Smile.io Status and Outage Monitoring
IsDown has monitored Smile.io continuously since July 2021, tracking this E-Commerce for 5 years. Over that time, we've documented 69 outages and incidents, averaging 1.3 per month.
We monitor Smile.io's official status page across 10 components. IsDown interprets Smile.io statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Smile.io is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Smile.io status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Smile.io
IsDown checks Smile.io's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Smile.io is down, often before the vendor announces it.
When Smile.io status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Smile.io with IsDown
Track Smile.io incidents and downtimes by severity
IsDown checks Smile.io official status page for major/minor outages or downtimes. A major outage is when Smile.io experiences a critical issue that severely affects one or more services/regions. A minor incident is when Smile.io experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Smile.io outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Smile.io
Smile.io and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Smile.io outages and downtimes
IsDown collects all information from the outages published in Smile.io status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Smile.io maintenance events
Smile.io publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Smile.io outages that impact your business
IsDown monitors Smile.io and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
Get Started Free
No credit card required • 14-day free trial
Smile.io Downdetector vs IsDown
Looking for Smile.io outage alerts like Downdetector? IsDown monitors Smile.io's official status page for verified incident data, not just user reports. Know exactly when Smile.io is down, which components are affected, and when service health is restored. Here's why official Smile.io status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Smile.io status page monitoring. Know when Smile.io is down with real time incident details. | ||
| Monitor 5,850+ services including Smile.io in a single dashboard. | ||
| Instant Smile.io outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Smile.io official status plus user reports for early outage detection. | ||
| Maintenance feed for Smile.io | ||
| Granular alerts filtering by Smile.io components and regions. |
Monitor Smile.io Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is Smile.io down today?
Smile.io isn't down. You can check Smile.io status and incident details on the top of the page. IsDown continuously monitors Smile.io official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Smile.io status?
Smile.io is currently operational. You can check Smile.io status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Smile.io outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Smile.io down today or just slow?
Currently there's no report of Smile.io being slow. Check on the top of the page if there are any reported problems by other users.
How are Smile.io outages detected?
IsDown monitors the Smile.io official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Smile.io having an outage right now?
Smile.io last outage was on March 19, 2025 with the title "Temporary delays in order processing"
How often does Smile.io go down?
IsDown has tracked 69 Smile.io incidents since July 2021.
Is Smile.io down for everyone or just me?
Check the Smile.io status at the top of this page. IsDown combines official status page data with user reports to show whether Smile.io is down for everyone or if the issue is on your end.
What Smile.io components does IsDown monitor?
IsDown monitors 10 Smile.io components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Smile.io is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Smile.io and get alerts in real-time when Smile.io has outages.
Why use IsDown to monitor Smile.io instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smile.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Smile.io?
IsDown and DownDetector help users determine if Smile.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smile.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Latest Articles from our Blog
Monitor Smile.io status and get alerts when it's down
14-day free trial · No credit card required · No code required
