Outage in Smile.io
Temporary platform latency
Resolved MinorIncident Report
We are currently experiencing some latency potentially impacting the Smile UI (launcher and panel), Smile Admin and App blocks. Our team have implemented and are monitoring a fix, however, during this time there may continue to be some delays impacting those services. No data will be lost as a result of this issue.
Thank you for your patience as we work to resolve this issue.
Components affected
Smile.io Smile Customer Experience Smile.io Smile Merchant Experience Smile.io Customer Emails Smile.io Shopify API & Mobile Smile.io BigCommerce APILatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/12/2023 07:51PM
This incident has been resolved.
MONITORING
over 2 years ago - at 12/12/2023 05:21PM
We are currently experiencing some latency potentially impacting the Smile UI (launcher and panel), Smile Admin and App blocks. Our team have implemented and are monitoring a fix, however, during this time there may continue to be some delays impacting those services. No data will be lost as a result of this issue.
Thank you for your patience as we work to resolve this issue.
Latest Smile.io outages
Temporary delays in order processing - 12 months ago
Errors connecting to BigCommerce and Shopify POS - over 1 year ago
Smile is currently unavailable on the Shopify app store - over 1 year ago
Customer Data access and Reports Display Issue on Admin Interface - almost 2 years ago
Degraded database performance - almost 2 years ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
