Outage in Smile.io
Customer Data access and Reports Display Issue on Admin Interface
Resolved Minor
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Outage Details
We are currently experiencing a temporary issue affecting the "Customers Filter and Export" functionality and report displays within our admin interface. Our team is aware of the situation and is actively working to resolve it as swiftly as possible. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time. For any urgent matters or further inquiries, please feel free to contact our support team. Thank you for your cooperation.
Components affected
Smile.io Smile Merchant ExperienceLatest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/07/2024 02:31PM
This incident has been resolved
MONITORING
12 months ago - at 05/07/2024 12:13PM
We are currently experiencing a temporary issue affecting the "Customers Filter and Export" functionality and report displays within our admin interface. Our team is aware of the situation and is actively working to resolve it as swiftly as possible. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time. For any urgent matters or further inquiries, please feel free to contact our support team. Thank you for your cooperation.
Latest Smile.io outages
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Degraded database performance - about 1 year ago
Order processing delays - about 1 year ago
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