Smile.io Smile Customer Experience is operational
Updated a few minutes ago
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IsDown pulls data from Smile.io's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 18 incidents for Smile.io Smile Customer Experience since started monitoring Smile.io status in July 2021.
9 months ago · lasted 3 days
We are currently investigating an issue impacting our database that is resulting in degraded application performance. We have identified the root cause of this issue and are currently working to implement a solution. Thank you for your patience as... More details
10 months ago · lasted about 10 hours
We are currently experiencing delays processing order data due to an issue our team has identified. This means that it might take more time than usual for points to be awarded correctly. Our Engineering team are actively investigating this issue, ... More details
about 1 year ago · lasted about 3 hours
We are currently experiencing some latency potentially impacting the Smile UI (launcher and panel), Smile Admin and App blocks. Our team have implemented and are monitoring a fix, however, during this time there may continue to be some delays impa... More details
We've tracked and collected 18 incidents for Smile.io Smile Customer Experience since started monitoring Smile.io status
Number of Incidents
0 issues
Last incident
279 days ago
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IsDown offers an easy way to monitor Smile.io with maximum flexibility
IsDown monitors Smile Customer Experience for major outages. A major outage is when Smile Customer Experience experiences a critical issue that severely affects one or more services/regions. When Smile.io marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Smile.io status page for minor outages. A minor outage is when Smile Customer Experience experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Smile.io status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Smile.io publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Smile.io and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Smile.io and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Smile.io Smile Customer Experience isn't down. You can check Smile.io Smile Customer Experience status and incident details on the top of the page. IsDown continuously monitors Smile.io Smile Customer Experience official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Smile.io Smile Customer Experience is currently operational. You can check Smile.io Smile Customer Experience status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Smile.io Smile Customer Experience being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Smile.io Smile Customer Experience official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smile.io Smile Customer Experience last outage was on March 18, 2024 with the title "Degraded database performance"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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