Outage in iQmetrix
Telus/Koodo Integration
Resolved MinorIncident Report
We are aware of an issue with Telus/Koodo Carrier Integration causing issues with multiple clients. Our Incident Management Team is currently investigating. More updates to follow.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 03:33PM
We have been informed by Telus that the root cause was identified - a code change was prematurely deployed to production on Monday morning. This change will be rolled back on Thursday at 8:00 AM ET.
MONITORING
about 2 months ago - at 03/09/2026 05:52PM
The IM team has investigated and found that the issue appears to be on Telus' end. We have reached out to them and are awaiting their response.
We will update you when we have additional information.
INVESTIGATING
about 2 months ago - at 03/09/2026 05:19PM
We are aware of an issue with Telus/Koodo Carrier Integration causing issues with multiple clients. Our Incident Management Team is currently investigating. More updates to follow.
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