Outage in iQmetrix

RQmobile Login Issues

Resolved Major

February 07, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Our team's are aware of the issue with RQmobile login's and are working to identify the cause.

Components affected

iQmetrix Logins

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/07/2026 07:32PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 02/07/2026 05:37PM

Our team deployed a mitigation step but it did not resolve the issue and we are continuing to investigate.

IDENTIFIED about 1 month ago - at 02/07/2026 03:57PM

The RQmobile login issues are being caused by degradation in the Microsoft WestUS region. We're actively investigating mitigation options.

INVESTIGATING about 1 month ago - at 02/07/2026 03:21PM

Our team's are aware of the issue with RQmobile login's and are working to identify the cause.

Latest iQmetrix outages

Release Canidate login failures - 1 day ago

Telus/Koodo Integration - 1 day ago

Support Chat not available - about 1 month ago

Errors and Latency with Multiple Services - about 1 month ago

RQmobile Errors impacting transactions - 3 months ago

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