AppleCare Canada Invoice Failure

The issue with AppleCare+ is now resolved and our internal teams and Apple have given the all clear.

All Systems have returned to normal. If you are still experiencing issues, please reach out and engage our Support Team.

Our team is still waiting on next steps from Apple on resolution of the ongoing AppleCare incident. Our team is on stand by until we receive further instructions. We are expect additional information this afternoon.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.

Our team is still waiting on next steps from Apple on resolution of the ongoing AppleCare incident. Our team is on stand by until we receive further instructions.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.

This incident is still active. Our teams are currently waiting on a response back from Apple on next steps.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.

We have identified an issue related to specific certificates. Our team has reached out to AppleCare for assistance in resolving this matter. This incident will remain ongoing until we receive additional information from Apple regarding the next steps.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.

Our team is currently still working to resolve the identified issue. More updates will follow.

Our team has identified the issue and is now working towards a resolution. More updates to follow.

We are continuing to investigate the issue. More updates to follow.

We have report of Applecare failing when invoicing for Canadian Client. Our Incident Management Team has been engaged to investigate the issue. More updates will follow.