Outage in iQmetrix

ISPU Setup Error - Not Enabled Error

Resolved Major
June 06, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently seeing an issue with ISPU Setup receiving the error 'In-Store Pick up is not enabled for this company' in Hub. We have engaged our Incident Management Team and are currently investigating. More Updates to follow.
Components affected
iQmetrix Hub

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/06/2025 02:16PM

This incident has ben resolved. We are giving the all clear

INVESTIGATING 5 months ago - at 06/06/2025 01:53PM

Our Teams are continuing to investigate the source of the issue. We have engaged additional teams internally. More updates to follow.

INVESTIGATING 5 months ago - at 06/06/2025 01:39PM

We are currently seeing an issue with ISPU Setup receiving the error 'In-Store Pick up is not enabled for this company' in Hub. We have engaged our Incident Management Team and are currently investigating. More Updates to follow.

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