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Outage in Irisity

IRIS+ and innoVi CM Services Degradation Notice

Resolved Minor
December 17, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

Incident Report

Dear customer, We are experiencing slow response times on multiple components. We are investigating the underlying issue. We will keep you updated as we get more information on this issue. Thank you, Team @ Irisity

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/18/2025 12:49PM

Dear Customer,

The slow response times previously observed on some components have now returned to normal levels. Our monitoring confirms that performance is stable, and no further impact is expected at this time.
We will continue to keep an eye on the system to ensure it remains stable.

Best regards
Team @ Irisity

MONITORING 4 months ago - at 12/17/2025 01:13PM

A fix has been implemented and we are currently monitoring the results.

INVESTIGATING 4 months ago - at 12/17/2025 09:28AM

Dear customer,

We are experiencing slow response times on multiple components.
We are investigating the underlying issue.

We will keep you updated as we get more information on this issue.

Thank you,
Team @ Irisity

Latest Irisity outages

IRIS+ CM and InnoVi System Status Notification - 8 months ago
IRIS+ and innoVi CM Services Degradation Notice - 10 months ago
Issues with alarm handling - 10 months ago
IRIS+ and innoVi CM & Service - Issue reported on Schedules tab - about 1 year ago

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