Outage in Irisity

Issues with alarm handling

Resolved Major

June 12, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing high severity problems with our cloud environment due to widespread issues in the services from our cloud provider. The could mean that we are unable to handle alarms correctly and alarm images and videos may not appear in the Monitor view. Sorry for the inconvenience. We will notify you as soon as we know more.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/12/2025 09:07PM

After monitoring the systems, we can now say that this incident has been resolved.

MONITORING 8 months ago - at 06/12/2025 07:55PM

The latest information indicates that the issues in our underlying platform provider's systems have been resolved.
We are actively monitoring the system and will inform you of any status changes.

INVESTIGATING 8 months ago - at 06/12/2025 07:10PM

We are investigating the issue and have identified the root cause as being the underlying Google Cloud infrastructure.

The Google Cloud Platform are currently experiencing significant degradations globally, as well as complete outages for certain services. You can follow the live status of the Google Cloud issues at https://status.cloud.google.com/regional/europe

IDENTIFIED 8 months ago - at 06/12/2025 06:53PM

We're currently experiencing high severity problems with our cloud environment due to widespread issues in the services from our cloud provider. The could mean that we are unable to handle alarms correctly and alarm images and videos may not appear in the Monitor view.
Sorry for the inconvenience. We will notify you as soon as we know more.

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