Outage in Ironclad
PDF -> docx conversion errors impacting Editor and Jurist on EU1
Resolved Minor
March 10, 2026 - Started 11 days ago
- Lasted 2 days
Incident Report
Summary AI Generated
PDF-to-DOCX conversion functionality failed on Ironclad's EU1/Europe Production environment, causing errors in both the Jurist and Ironclad Editor services. The issue persisted for 44.7 hours before a fix was implemented and the team began monitoring the results.
We are currently investigating an issue affecting PDF-to-DOCX conversion on EU1/Europe Production, resulting Jurist and the Ironclad Editor errors. Our team is actively working to identify and resolve the problem.
Need to monitor Ironclad outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING
10 days ago - at 03/11/2026 05:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 days ago - at 03/10/2026 08:06PM
We are currently investigating an issue affecting PDF-to-DOCX conversion on EU1/Europe Production, resulting Jurist and the Ironclad Editor errors. Our team is actively working to identify and resolve the problem.
Latest Ironclad outages
Issues with PDF Documents - 12 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
