Outage in IRONSCALES

Email Inspection Delays for O365 Customers in US Region

Resolved Minor
June 16, 2025 - Started 12 days ago - Lasted about 4 hours
Official incident page

Need to monitor IRONSCALES outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including IRONSCALES, and never miss an outage again.
Start Free Trial

Outage Details

IRONSCALES is currently experiencing delays in email inspection and mitigation processes for O365 customers hosted in the US region. The R&D team is actively investigating the issue to identify the root cause and implement a resolution. Email delivery remains unaffected, and messages continue to flow into the system as expected.
Components affected
IRONSCALES Office 365 Protection
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 06/16/2025 04:26PM

The issue affecting inspection and mitigation processes for O365 customers in US-hosted IRONSCALES environments has been fully resolved. System performance has remained stable, and no further delays have been observed.
IRONSCALES continues to monitor all systems to ensure ongoing reliability.
We appreciate your patience and understanding throughout this incident.

MONITORING 11 days ago - at 06/16/2025 03:44PM

IRONSCALES has completed the processing of delayed inspection and mitigation processes for O365 customers in US-hosted environments.
System operations have returned to normal, and inspection times are back to expected levels.
The team is continuing to closely monitor the email queue to ensure sustained performance.

IDENTIFIED 12 days ago - at 06/16/2025 01:08PM

IRONSCALES has identified the cause of the email inspection delays affecting O365 customers in US-hosted IRONSCALES environments.
The issue is related to the system’s responsiveness to increased email traffic volume.
Mitigation efforts have been applied to improve processing capacity, and delays are expected to be fully resolved within approximately two hours.
Email delivery and security inspections remain fully operational.

INVESTIGATING 12 days ago - at 06/16/2025 12:36PM

IRONSCALES is currently experiencing delays in email inspection and mitigation processes for O365 customers hosted in the US region.
The R&D team is actively investigating the issue to identify the root cause and implement a resolution.
Email delivery remains unaffected, and messages continue to flow into the system as expected.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook