IRONSCALES experienced a major service disruption in the UAE region caused by AWS infrastructure downtime that lasted 6.3 hours. The incident affected dashboard access and other core functions including inspections, with engineers applying workarounds to restore inspections first while dashboard access remained impacted longer. The issue was fully resolved after engineers implemented fixes and completed system monitoring to mitigate the underlying AWS infrastructure problems.
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A fix to Dashboard access has been applied , our teams are monitoring the system and mitigating AWS infrastructure issue.
Our engineers applied a workaround and recovered inspections and other functions, Dashboard access is still affected.
We are currently investigating the issue and mitigation possibilities.
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