IRONSCALES experienced a major outage where the incidents page and dashboard failed to load for 2.2 hours. The email protection system remained fully operational throughout the incident, with no impact on email processing, analysis, or remediation capabilities. The issue was identified, fixed, and fully resolved, with IRONSCALES updating internal procedures to prevent similar dashboard loading problems.
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This incident has been fully resolved.
No impact on processing, analysis, or remediation of the emails was encountered during this incident.
IRONSCALES is updating its internal procedures to prevent similar issues in the future.
The fix was delivered, and IRONSCALES is monitoring the situation.
The issue was identified, and IRONSCALES is now deploying the fix.
IRONSCALES is experiencing an outage with incident loading. IRONSCALES protection system is still active, and all mailboxes are still being monitored and protected.
IRONSCALES engineers are actively working on resolving this issue as soon as possible as it is our highest priority at this moment.
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