Outage in IT Glue
ConnectBooster - QuickBooks Online Syncs are failing Automated and manual syncs
Resolved MajorIncident Report
We are aware of a problem where QuickBooks Online Syncs in ConnectBooster are failing Automated and manual syncs.
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/29/2026 09:24PM
We have reverted to the last stable release of ConnectBooster to resolve this issue.
IDENTIFIED
3 months ago - at 01/29/2026 12:01AM
A fix has been implemented and we have observed a reduction in sync errors. A sync issue still exists in certain environments and the Kaseya R&D team is continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 01/28/2026 05:37PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 01/28/2026 04:45PM
We are aware of a problem where QuickBooks Online Syncs in ConnectBooster are failing Automated and manual syncs.
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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