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Outage in IT Glue

Endpoint Backup v2 - Users Unable to Register New Assets in the US‑West Region

Resolved Minor
February 02, 2026 - Started 3 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are aware of a problem where Endpoint Backup v2 users are currently unable to register new assets in the US-West region. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/03/2026 03:14PM

This incident has been resolved.

MONITORING 3 months ago - at 02/03/2026 01:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/02/2026 07:59PM

We are aware of a problem where Endpoint Backup v2 users are currently unable to register new assets in the US-West region.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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