Outage in IT Glue
Datto Endpoint Backup/Datto Endpoint Backup for PC - Backup and Screenshot Completion Failures
Resolved MinorIncident Report
We are aware of a problem where Endpoint Backup and Endpoint Backup for PC assets may encounter intermittent backup failures.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/05/2026 07:45PM
This incident has been resolved.
MONITORING
3 months ago - at 02/04/2026 07:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 02/04/2026 04:23PM
We are aware of a problem where Endpoint Backup and Endpoint Backup for PC assets may encounter intermittent backup and screenshot failures.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
MONITORING
3 months ago - at 02/03/2026 11:02PM
We are continuing to monitor for any further issues.
MONITORING
3 months ago - at 02/03/2026 11:01PM
A fix has been implemented to address intermittent backup failures impacting some Endpoint Backup and Endpoint Backup for PC assets.
We are monitoring to confirm backup operations continue to stabilize.
Subscribe to the Kaseya Status Page for updates: https://status.kaseya.com/
INVESTIGATING
3 months ago - at 02/03/2026 07:01PM
We are aware of a problem where Endpoint Backup and Endpoint Backup for PC assets may encounter intermittent backup failures.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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