Outage in IT Glue
Datto SaaS Protection - Backup performance degradation on pod 'use1-saas-p9'
Resolved MinorIncident Report
Summary AI Generated
Datto SaaS Protection experienced backup performance degradation on pod 'use1-saas-p9', causing delayed backup processing for affected customers. The R&D team worked to ensure daily backups were still completed within the 24-hour window during the degradation. Operations were restored after 9 hours, with continued monitoring to ensure full recovery.
We are aware of an issue affecting backup performance for some customers hosted on pod use1-saas-p9.
Our R&D team is actively working to restore the service to full capacity. In the meantime, backup processing may be delayed, but the team is working to ensure daily backups are completed within the 24-hour window.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/16/2026 08:08PM
This incident has been resolved.
MONITORING
2 days ago - at 03/16/2026 11:47AM
Operations have been restored by the R&D team.
We are continuing to monitor the service to ensure full recovery.
IDENTIFIED
2 days ago - at 03/16/2026 11:08AM
We are aware of an issue affecting backup performance for some customers hosted on pod use1-saas-p9.
Our R&D team is actively working to restore the service to full capacity. In the meantime, backup processing may be delayed, but the team is working to ensure daily backups are completed within the 24-hour window.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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