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Outage in IT Glue

VSA9 - Partial Service Disruption - liveconnect.me

Major
April 23, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We are currently experiencing a partial service disruption affecting a subset of customers using VSA9 LiveConnect (liveconnect.me). Customers may notice issues accessing LiveConnect on-demand services. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Cloud Operations Team

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INVESTIGATING about 2 hours ago - at 04/23/2026 03:58PM

We are currently experiencing a partial service disruption affecting a subset of customers using VSA9 LiveConnect (liveconnect.me).
Customers may notice issues accessing LiveConnect on-demand services.

Our team is working to restore the functionality on the affected instances at this time.

We apologize for any inconvenience.

- Cloud Operations Team

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