Outage in IT Glue

Kaseya Quote Manager - Server Error message appearing when accessing Quotes

Resolved Major

April 14, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Kaseya Quote Manager experienced a major incident where users encountered server error messages when trying to access quotes. The issue prevented normal quote functionality for approximately 1.7 hours. The Kaseya R&D team implemented a fix and monitored the results before confirming full resolution.

We are aware of a problem where a server Error message appearing when accessing quotes The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 04/14/2026 05:11PM

This incident has been resolved.

MONITORING 2 days ago - at 04/14/2026 04:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 04/14/2026 03:27PM

We are aware of a problem where a server Error message appearing when accessing quotes

The Kaseya R&D Team is currently investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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