Outage in IT Glue

Endpoint Backup v2 - Registration, Backup and Restore Requests Are Not Initiating Successfully

Resolved Major

March 16, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

IT Glue's Endpoint Backup v2 service experienced a major outage where registration, backup, and restore requests failed to initiate successfully. The incident affected all backup operations for approximately 1.3 hours before being resolved by the Kaseya R&D team.

We are aware of a problem where Endpoint Backup v2 registration, backup, restore requests are not initiating successfully. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/16/2026 04:30PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 03/16/2026 03:16PM

We are aware of a problem where Endpoint Backup v2 registration, backup, restore requests are not initiating successfully.

The Kaseya R&D Team is currently investigating the issue and working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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