Outage in IT Glue

Datto Endpoint Backup for PC - Degraded Capabilities on 'gbe2-dtc-server-157' in UK Region

Resolved Minor

March 24, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Datto Endpoint Backup for PC experienced degraded offsite performance on server 'gbe2-dtc-server-157' in the UK region, affecting users paired to that specific server. The Kaseya R&D Team identified and implemented a fix after 3.4 hours, with the incident fully resolved following a monitoring period.

We are aware of a problem where users paired to server 'gbe2-dtc-server-157' in the UK region can experience degraded offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/24/2026 05:45PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/24/2026 04:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/24/2026 02:24PM

We are aware of a problem where users paired to server 'gbe2-dtc-server-157' in the UK region can experience degraded offsite performance.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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