Outage in IT Glue
Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-143
Resolved MinorIncident Report
Summary AI Generated
Datto Endpoint Backup for PC users paired with Cloud Siris server 'use1-dtc-server-143' experienced degraded performance causing slower-than-average backup and restore speeds. The issue affected offsite backup capabilities for this specific server configuration. The incident was resolved after 15 hours with the Kaseya R&D team identifying and fixing the underlying problem.
We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 03/25/2026 02:41PM
This incident has been resolved.
INVESTIGATING
30 days ago - at 03/24/2026 11:44PM
We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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