Outage in IT Glue

Datto BCDR - Server1405 - Degraded Offsite Performance

Resolved Minor

March 26, 2026 - Started 28 days ago - Lasted 13 days
Official incident page

Incident Report

Summary AI Generated

BCDR assets paired to server1405 in the US-East region experienced degraded offsite performance for approximately 13 days. The Kaseya R&D team identified the underlying issue and worked on a resolution throughout the incident period. The performance degradation was resolved on April 8th, 2026.

We are aware of a problem where BCDR assets paired to server1405 in the US-East region can experience degraded offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

IDENTIFIED 15 days ago - at 04/08/2026 07:09PM

Efforts to address the underlying issue remain in progress. Additional updates will be provided as they become available.

IDENTIFIED 23 days ago - at 03/31/2026 04:58PM

The R&D team continues to actively work toward a resolution for this issue.

Additional information will be communicated as it becomes available.

IDENTIFIED 28 days ago - at 03/26/2026 07:26PM

We are aware of a problem where BCDR assets paired to server1405 in the US-East region can experience degraded offsite performance.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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