Outage in IT Glue
Datto RMM - Pinotage - Extended login times and login failures when attempting to access the UI
Resolved MinorIncident Report
Summary AI Generated
Datto RMM's Pinotage platform experienced extended login times and login failures when users attempted to access the UI. The issue affected user authentication and platform accessibility for approximately 142.7 hours. The R&D team identified and resolved the underlying cause, restoring normal login functionality.
The R&D team has identified and resolved the issue that was causing performance issues and failures when logging in to the UI on the Pinotage platform.
We are currently monitoring the health of the service.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/15/2026 08:16AM
This incident has been resolved.
MONITORING
14 days ago - at 04/09/2026 09:39AM
The R&D team has identified and resolved the issue that was causing performance issues and failures when logging in to the UI on the Pinotage platform.
We are currently monitoring the health of the service.
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