Outage in IT Glue
Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'
Resolved MajorIncident Report
Summary AI Generated
Datto SaaS Protection customers hosted on node 'gbe2-bfyii-1555' experienced a 9-hour service disruption affecting access to SaaS Protection services and backup functionality. The Kaseya Engineering Team identified the issue and implemented a fix, restoring access and normal backup operations. The incident was fully resolved after approximately 30 minutes of post-fix monitoring.
We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services.
The Kaseya Engineering Team is currently investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 10/22/2026 06:26PM
This incident has been resolved.
MONITORING
about 23 hours ago - at 10/22/2026 05:55PM
Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally.
Our R&D team is monitoring for any other issues.
IDENTIFIED
1 day ago - at 10/22/2026 02:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 10/22/2026 09:28AM
We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services.
The Kaseya Engineering Team is currently investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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