Outage in IT Services - Northeastern University
Degraded Service | GET Mobile App (CBORD)
Resolved MajorIncident Report
IT teams are investigating a vendor issue affecting Husky Card services. The vendor, CBORD, has reported a service outage that may cause degraded service or an outage to the Husky Card application for some university community members. Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 01/26/2026 08:31PM
CBORD has resolved this issue and IT teams have verified that the GET Mobile App is working for university accounts.
INVESTIGATING
23 days ago - at 01/22/2026 04:22PM
The vendor reports ongoing intermittent outages to CBORD. University community members may continue to experience issues with the GET Mobile App until this issue is resolved by CBORD. Updates will be shared to IT Statuspage as available.
INVESTIGATING
24 days ago - at 01/21/2026 09:18PM
IT teams are investigating a vendor issue affecting Husky Card services. The vendor, CBORD, has reported a service outage that may cause degraded service or an outage to the Husky Card application for some university community members. Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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