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Outage in IT Services - Northeastern University

Degraded Service | PaperCut Print

Resolved Minor
April 08, 2026 - Started 10 days ago - Lasted about 15 hours
Official incident page

Incident Report

IT teams have identified a Papercut Printer service degradation.Print services are working slower than normal and printing will be delayed. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/09/2026 01:39PM

Papercut printing services are back to normal and IT teams have closed this incident.

IDENTIFIED 10 days ago - at 04/08/2026 11:21PM

IT teams have identified a Papercut Printer service degradation.Print services are working slower than normal and printing will be delayed.

Updates will be shared to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

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