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Outage in IT Services - Northeastern University

Missing Links | Employee Hub

Resolved Minor
May 29, 2026 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

IT teams have identified an issue affecting Employee Hub. Faculty and staff may notice missing links in the Resources tab, including 25 Live Academic Classroom Scheduling, Banner, Concur, and Workday. The services listed above can be clicked to access each site directly. If you need access to additional services or links, please contact the IT Service Desk. Updates will be provided as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or visit the Tech Service Portal.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 05/29/2026 02:31PM

IT teams have implemented a fix and links are back on the Employee Hub.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or visit the Tech Service Portal.

IDENTIFIED about 6 hours ago - at 05/29/2026 01:38PM

IT teams have identified an issue affecting Employee Hub.

Faculty and staff may notice missing links in the Resources tab, including 25 Live Academic Classroom Scheduling, Banner, Concur, and Workday.

The services listed above can be clicked to access each site directly. If you need access to additional services or links, please contact the IT Service Desk.

Updates will be provided as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or visit the Tech Service Portal.

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