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Outage in IT Services - Northeastern University

Service Outage l Husky Card Access

Resolved Minor
June 04, 2026 - Started 15 days ago - Lasted about 1 hour
Official incident page

Incident Report

IT teams are investigating reports of issues with Husky Card access. Community members may experience problems accessing buildings using their Husky Cards. This issue appears to be impacting multiple individuals, including contractors, third-party vendors, and conference housing guests. Work is underway to identify the root cause and restore normal access as quickly as possible. Updates will be shared as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 06/04/2026 01:32PM

This incident is resolved. Husky card services are fully restored.

IDENTIFIED 15 days ago - at 06/04/2026 01:05PM

IT teams have identified the issue and are implementing a fix.

Updates will be provided as more information becomes available.

INVESTIGATING 15 days ago - at 06/04/2026 01:00PM

IT teams are investigating reports of issues with Husky Card access.

Community members may experience problems accessing buildings using their Husky Cards. This issue appears to be impacting multiple individuals, including contractors, third-party vendors, and conference housing guests.

Work is underway to identify the root cause and restore normal access as quickly as possible. Updates will be shared as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.

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