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Outage in IT Services - Northeastern University

Degraded Service | Workday

Resolved Minor
March 22, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

IT teams are aware of a Workday system degradation currently being addressed by Workday. During this time, some users may experience performance issues, including delays or failures when completing actions such as uploading documents or running processes in Workday. Scheduled reports and integrations may also be impacted. Workday has identified the issue and is actively implementing a fix. Updates will be shared as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/22/2026 06:31PM

This incident has been resolved, Workday functions are restored.

IDENTIFIED about 2 months ago - at 03/22/2026 05:36PM

IT teams are aware of a Workday system degradation currently being addressed by Workday.

During this time, some users may experience performance issues, including delays or failures when completing actions such as uploading documents or running processes in Workday. Scheduled reports and integrations may also be impacted.

Workday has identified the issue and is actively implementing a fix. Updates will be shared as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

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