Outage in IT Services - Northeastern University
Application Access Issues | Banner Self Service
Resolved MinorIncident Report
IT teams are investigating reports that, following the upgrade to version 9, some advisors cannot log in or access certain applications in Banner Self-Service.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/23/2026 06:29PM
This issue has been fully resolved.
MONITORING
3 months ago - at 01/22/2026 06:33PM
IT teams have implemented a fix that has resolved the issue. Affected community members should now have full access to Banner Self Service. Note: You may need to clear your browser cache. If you're still experiencing issues, please contact the IT Service Desk.
INVESTIGATING
3 months ago - at 01/22/2026 03:48PM
IT teams are investigating reports that, following the upgrade to version 9, some advisors cannot log in or access certain applications in Banner Self-Service.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Latest IT Services - Northeastern University outages
Service Outage l Husky Card Access - 3 days ago
Degraded Service | PaperCut Print - 11 days ago
Wired and Wireless Network Outage | Nightingale Hall - 26 days ago
Degraded Service | Workday - 28 days ago
Intermittent errors and fluctuating usage limits l Claude.ai - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
