Outage in IT Services - Northeastern University
National Service Outage | Verizon Wireless
Resolved MinorIncident Report
Verizon Wireless mobile service customers are currently experiencing a national service outage, prompting mobile phones to show an ‘SOS’ message.
IT Services teams are investigating the issue. Updates will be shared on Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/15/2026 04:11PM
Verizon Wireless mobile services are operational, and mobile service has been restored.
INVESTIGATING
3 months ago - at 01/14/2026 07:12PM
Verizon Wireless mobile service customers are currently experiencing a national service outage, prompting mobile phones to show an ‘SOS’ message.
IT Services teams are investigating the issue. Updates will be shared on Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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