Outage in IT Services - Northeastern University

Intermittent Wireless Connectivity | Global

Resolved Minor

January 13, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

IT teams are investigating reports of intermittent wireless connectivity issues across the global campus system. Updates will be shared to the IT Statuspage as they become available. To report an issue, please contact the IT Service Desk with your campus location. Reach out through 617.373.HELP [4357], help@northeastern.edu, or the Tech Service Portal.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/13/2026 09:26PM

IT teams worked with the vendor to repair this issue.

INVESTIGATING about 1 month ago - at 01/13/2026 08:05PM

IT teams are investigating reports of intermittent wireless connectivity issues across the global campus system. Updates will be shared to the IT Statuspage as they become available.

To report an issue, please contact the IT Service Desk with your campus location. Reach out through 617.373.HELP [4357], help@northeastern.edu, or the Tech Service Portal.

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