Outage in IT Services - Northeastern University

Intermittent Wireless Connectivity

Resolved Minor

January 12, 2026 - Started 3 months ago - Lasted about 23 hours
Official incident page

Incident Report

IT teams are investigating issues with intermittent wireless connectivity on the Boston campus. Updates will be shared to the IT Statuspage as they become available. To report an issue, please contact the IT Service Desk with your campus location. Reach out through 617.373.HELP [4357], help@northeastern.edu, or the Tech Service Portal.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/13/2026 08:03PM

This incident has been resolved.

MONITORING 3 months ago - at 01/13/2026 04:42PM

IT teams made an update to stabilize connectivity on campus. Teams will continue to monitor.

If you experience any disruptions to service, please contact the IT Service Desk with your campus location. Reach out through 617.373.HELP [4357], help@northeastern.edu, or the Tech Service Portal.

INVESTIGATING 3 months ago - at 01/12/2026 09:15PM

IT teams are investigating issues with intermittent wireless connectivity on the Boston campus. Updates will be shared to the IT Statuspage as they become available.

To report an issue, please contact the IT Service Desk with your campus location. Reach out through 617.373.HELP [4357], help@northeastern.edu, or the Tech Service Portal.

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