Outage in IT Services - Northeastern University
Claude.ai is unavailable
Resolved MajorIncident Report
Claude.ai isn’t responding to prompts, giving disabled errors. IT teams are investigating and will share updates to StatusPage as information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/12/2025 01:31AM
Anthropic had disabled Northeastern’s account in error and has reinstated it. Northeastern’s Claude.ai service is back up.
INVESTIGATING
4 months ago - at 12/12/2025 12:04AM
IT teams have escalated to the vendor, Anthropic, to have them resolve this issue as quickly as possible.
INVESTIGATING
4 months ago - at 12/11/2025 11:46PM
Claude.ai isn’t responding to prompts, giving disabled errors. IT teams are investigating and will share updates to StatusPage as information becomes available.
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