Outage in IT Services - Northeastern University
Inactivate Sponsored Accounts | Husky Card System
Resolved MinorIncident Report
IT teams are investigating reports that, following the upgrade to version 9, some sponsored accounts are inactive in the Husky Card system.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Components affected
IT Services - Northeastern University Sponsored AccountsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/18/2026 08:46PM
IT teams have implemented a fix that has resolved the issue. Affected sponsored account members should now be reactive in the Husky Card system. If you're still experiencing issues, please contact the IT Service Desk.
INVESTIGATING
about 2 months ago - at 02/18/2026 06:21PM
IT teams are investigating reports that, following the upgrade to version 9, some sponsored accounts are inactive in the Husky Card system.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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