Outage in IT Services - Northeastern University
Accommodate Portal l Global Network
Resolved MajorIncident Report
Students and staff are unable to log in to the Accommodate Portal. IT teams are investigating and have escalated to the platform vendor for further troubleshooting. Next update will be shared to IT Statuspage on Thursday morning.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Components affected
IT Services - Northeastern University OtherTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/11/2026 07:19PM
Services are operational, this is resolved.
MONITORING
7 days ago - at 09/10/2026 02:51PM
Access to Accommodate Portal has been restored. IT teams will continue to monitor.
INVESTIGATING
7 days ago - at 09/09/2026 11:31PM
Students and staff are unable to log in to the Accommodate Portal. IT teams are investigating and have escalated to the platform vendor for further troubleshooting. Next update will be shared to IT Statuspage on Thursday morning.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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