Outage in Iterable
Global API is experiencing failure rates
Resolved MinorIncident Report
Beginning at approximately 9am PT we began experiencing an increase in API 5xx errors for all mobile related endpoints. This is also causing app slowness and access issues. Sends are not impacted.
Engineering is currently investigating with the next update at 10am PT or sooner.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/13/2023 05:00PM
Engineering has identified the cause and deployed a fix. The systems are operating as expected and all functionality should be restored.
Should you experience issues, please reach out to Support.
INVESTIGATING
over 2 years ago - at 07/13/2023 04:25PM
Beginning at approximately 9am PT we began experiencing an increase in API 5xx errors for all mobile related endpoints. This is also causing app slowness and access issues. Sends are not impacted.
Engineering is currently investigating with the next update at 10am PT or sooner.
Latest Iterable outages
Incident Status Update: Journey Exit Malfunction - about 1 month ago
Catalog Service Disruption - about 2 months ago
[Europe] 504 Errors on Data Export API (EU) - 2 months ago
Iterable Auth service degraded - 3 months ago
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