Outage in Iterable

Ingestion Delays

Resolved Minor
June 12, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Need to monitor Iterable outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Iterable, and never miss an outage again.
Start Free Trial

Outage Details

Starting around 11:30 AM PT, Iterable Engineering detected a growing lag across clusters causing delays with user updates, list uploads, user deletion, and event processing. Engineering has identified the cause related to an upstream network provider and is working to remediate these delays. Next update at 1:00 PM PT or sooner
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/12/2025 09:16PM

Ingestion lag has recovered across all clusters. This incident is now resolved.

MONITORING 3 days ago - at 06/12/2025 08:45PM

We are seeing ingestion lag recovering across all clusters and catching up on the remaining backlog. The team is continuing to monitor. Next update at 2:15 PM PT or sooner

IDENTIFIED 3 days ago - at 06/12/2025 07:59PM

We are still seeing ingestion lag across all clusters. No data is being dropped; however, there are delays in user updates, list uploads, user deletion, and event processing, which may also impact journey triggers. Next update at 2:00 PM PT or sooner

IDENTIFIED 3 days ago - at 06/12/2025 07:17PM

Starting around 11:30 AM PT, Iterable Engineering detected a growing lag across clusters causing delays with user updates, list uploads, user deletion, and event processing. Engineering has identified the cause related to an upstream network provider and is working to remediate these delays. Next update at 1:00 PM PT or sooner

Latest Iterable outages

C22 ingestion delays - 26 days ago
Mailgun has Degraded Performance - 27 days ago
Queries to data stored on C120 cluster are failing - about 2 months ago
Ingestion Delay on Clusters 100 and Above - 3 months ago
Degraded Performance with Campaign Sends, Scheduled Journeys and Exports - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook