Iterable experienced elevated error rates on several API endpoints in the US region, including Bulk Update, Register Device, and Target endpoints. The incident affected API functionality for 2.6 hours while the engineering team worked to restore normal service levels. The issue was resolved with improved success rates gradually restored across all affected endpoints.
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This incident has been resolved.
We are continuing to monitor for any further issues.
Our engineering team is continuing to work on improving success rates for all API endpoints including Bulk Update. Next update in 60 minutes.
We are seeing improved success rates on the Register Device and Target endpoints. Our engineering team is continuing to work on other endpoints including Bulk Update. Next update within 30 minutes.
We are currently experiencing elevated error rates on several API endpoints in our US region, including Bulk Update, Register Device, and Target. We are actively working to resolve this issue and will provide another update within 30 minutes.
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